THE EVO PROJECT LIMITED

Privacy
Policy

A clear explanation of how THE EVO PROJECT LIMITED collects, uses, stores and protects personal information connected with this website, memberships, bookings and training services.

01 / Overview

Clear information.
Straightforward handling.

THE EVO PROJECT LIMITED respects the privacy of people who visit this website, contact us, purchase a membership, arrange a training session or interact with our services. This Privacy Policy explains what personal information may be collected, why it is used, how long it is retained, when it may be shared and the choices available to you.

02 / WHO WE ARE

About this policy

This Privacy Policy applies to personal information processed by THE EVO PROJECT LIMITED in connection with the website and services operated under THE EVO PROJECT.

THE EVO PROJECT LIMITED is the organisation responsible for deciding how and why personal information is processed for the purposes described in this policy.

Company number: 16567952

Registered business address: 139 Heritage Way, Llanymynech, Shropshire, England, SY22 6LN.

03 / INFORMATION

Information we may collect

Depending on how you interact with THE EVO PROJECT, the information we collect may include:

  • Your name and contact details, such as email address and telephone number.
  • Information submitted through contact, enquiry, membership or booking forms.
  • Membership details, selected service information and booking details.
  • Transaction-related information necessary to identify and administer a membership or booked service.
  • Information contained in correspondence between you and THE EVO PROJECT.
  • Website technical information such as browser type, device information, IP address and general usage data where this is collected through website technologies.

We aim to collect only information that is reasonably required for the relevant purpose.

04 / COLLECTION

How information reaches us

Personal information may be provided directly when you:

  • complete a contact or enquiry form;
  • create or submit information connected with a membership;
  • make a booking for personal training or a group class;
  • contact us by telephone or email;
  • communicate with us about an existing service; or
  • use areas of the website that require information to be submitted.

Some technical information may also be collected automatically when the website is used, depending on the cookies and website technologies active on the site.

05 / USE

Why we use personal information

We use personal information only for defined purposes connected with operating the website and providing THE EVO PROJECT services.

Purpose Information Lawful basis
Responding to enquiries Name, contact details and enquiry information Legitimate interests
Setting up and administering memberships Name, contact details, membership details and relevant account information Contract
Arranging and managing bookings Name, contact details, booking details and relevant service information Contract
Managing enquiries and service correspondence Contact details and correspondence Legitimate interests
Maintaining business and financial records Relevant customer and transaction records Legal obligation
Website operation and security Technical and website usage information Legitimate interests
Optional marketing communications Contact details and communication preferences Consent, where required

Where consent is used as the lawful basis, you may withdraw that consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

06 / SERVICES

Memberships, bookings and training

Where you purchase a membership or arrange a training service, we use the information provided to establish, administer and maintain the relevant service arrangement.

This may include processing information necessary to identify your membership, manage scheduled sessions, communicate booking information, administer changes and maintain appropriate business records.

We do not use membership or booking information for unrelated purposes unless a separate lawful basis applies and the relevant information is provided to you.

07 / INFORMATION LIMITS

Information we do not routinely require

THE EVO PROJECT is not designed as a health records service. We do not routinely require detailed medical records or extensive health information to use the website.

If information requiring additional protection is ever requested or provided for a specific service purpose, it will only be handled where there is an appropriate lawful basis and any additional condition required by applicable data protection law.

Please do not submit information that is not reasonably required for your enquiry, membership or booking.

08 / SHARING

When information may be shared

We do not sell personal information.

Personal information may be shared with carefully selected service providers where this is necessary to operate the website or provide the service you have requested.

  • Website hosting and technical service providers.
  • Website form and booking systems used to process information submitted through the website.
  • Service providers involved in website security, maintenance or technical administration.
  • Professional advisers where access is reasonably required for business administration or legal compliance.
  • Public authorities or other organisations where disclosure is required by law.

Service providers are expected to handle personal information only for the relevant service purpose and in accordance with applicable requirements.

09 / TRANSFERS

Information processed outside the UK

Some website, hosting, communications or technical service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will use an appropriate legal mechanism or safeguard required by applicable data protection law.

The safeguards used will depend on the destination and the service involved and may include an adequacy decision or appropriate contractual protections.

10 / RETENTION

How long we keep information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including any applicable legal, accounting or business record requirements.

Typical retention periods Enquiry information is normally reviewed and deleted or securely disposed of within 12 months after the enquiry has been closed, unless a longer period is reasonably required. Membership and service records are normally retained for the duration of the relevant relationship and for up to 7 years after the relationship ends where necessary for accounting, legal or record-keeping purposes. Marketing preferences are retained until consent is withdrawn or the information is no longer required for the relevant communication purpose. Website technical information is retained according to the relevant system configuration and only for the period reasonably required for security, administration and website operation.

Where a specific legal or contractual requirement requires a different retention period, that requirement will take precedence for the relevant information.

11 / SECURITY

Keeping information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, inappropriate use, accidental loss, alteration or disclosure.

Access to personal information is limited to people and service providers who reasonably need it for the relevant business purpose.

No website or electronic transmission can be treated as completely secure in every circumstance. We therefore use proportionate safeguards appropriate to the nature of the information and the services provided.

12 / COOKIES

Cookies and website technologies

The website may use cookies or similar technologies required for website operation, functionality, security and, where applicable, website analytics.

Strictly necessary technologies may be used where they are required for the website to operate correctly.

Where applicable, non-essential cookies or similar technologies will be handled in accordance with the choices and requirements applicable to the website.

Further information is provided in our Cookie Policy .

13 / YOUR RIGHTS

Your information rights

Subject to applicable legal conditions and exemptions, you may have the following rights in relation to your personal information:

Access Request a copy of personal information we hold about you.
Correction Ask us to correct information that is inaccurate or incomplete.
Erasure Ask for personal information to be deleted where the legal requirements for erasure are met.
Restriction Ask us to restrict certain processing in circumstances provided by law.
Objection Object to certain processing where the applicable legal conditions allow you to do so.
Data portability Request certain personal information in a structured and commonly used format where this right applies.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing carried out before withdrawal.

14 / REQUESTS

How to exercise your rights

To make a privacy request, please contact THE EVO PROJECT using the details below.

Privacy enquiries evoprojectonline@outlook.com

THE EVO PROJECT LIMITED · Company No. 16567952

Please provide enough information for us to understand the request and, where reasonably necessary, to confirm the identity of the person making the request.

We normally respond to valid rights requests without undue delay and, in any event, within one month of receiving the request and any information reasonably required to deal with it.

Where a request is particularly complex or a number of requests are received, the applicable legal extension may be used. Where this happens, we will explain the reason for the extension.

15 / CONCERNS

Questions or concerns

If you have a question or concern about how your personal information is handled, we encourage you to contact THE EVO PROJECT first so that we can review the matter and respond appropriately.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.

Information about the ICO and its complaint process is available from its official website.

16 / UPDATES

Changes to this policy

We may update this Privacy Policy where our website, services, information handling practices or applicable legal requirements change.

The current version will be made available on this page. Where a change materially affects how personal information is used, appropriate information will be provided before the changed processing begins where required.

This policy is intended to be read together with our Cookie Policy and the other terms and service information published on this website.

Privacy should
be straightforward.

If you have a question about how THE EVO PROJECT handles personal information, please contact us directly and we will provide clear information about the relevant process.